Privacy Policy

This Privacy Policy describes how Go Visionary Srl (the “Site”, “we”, “us” or “our”) collects, uses and discloses users’ personal information when they visit, use or make a purchase on www.ykenabeauty.com .

The website www.ykenabeauty.com It is owned by Go Visionary Srl, which manages the e-commerce business of the Ykena Beauty brand.

  1. Data controller

The Data Controller is:

Go Visionary Srl
Registered office: Viale dell'Unione Europea 8, 21013 Gallarate (VA), Italy
VAT number 04048910121
Contact email: info@ykenabeauty.com

  1. Personal data collected

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies installed on your device.

Additionally, as you navigate the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site.

When you make or attempt to make a purchase through the Site, we collect certain information, including:

• name and surname
• billing and shipping address
• payment information
• email address
• telephone number

  1. Purpose of the processing

We use the personal data collected to:

• process orders placed through the Site
• process payments
• organize shipments and deliveries
• communicate with the user
• check for potential risks or fraud
• provide customer support
• improve and optimize the Site
• send marketing and promotional communications, subject to consent

  1. Legal basis for processing

The processing of personal data is based on:

• execution of a contract
• legal obligations
• user consent, where required
• legitimate interest of the Data Controller

  1. Sharing personal data

We share your personal data with third parties who help us operate the Site and provide our services, including:

• Shopify, which hosts the e-commerce platform
• payment service providers
• couriers and logistics services
• IT service providers and hosting
• marketing and analytics service providers

Personal data is not sold to third parties.

  1. Shopify

Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.
User data is stored through Shopify's data storage, databases, and the general Shopify application. The data is stored on servers protected by a firewall.

  1. Transfer of data outside the European Union

Some of our service providers may be located outside the European Union. In such cases, data transfers are carried out in compliance with the provisions of the GDPR.

  1. Data retention

Personal data is retained for the time necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

  1. User rights

The user has the right to access his/her personal data and request its rectification, updating, or deletion.
The user can also object to the processing or request its limitation.

To exercise these rights, you can contact the Data Controller at info@ykenabeauty.com .

  1. Cookie

The Site uses cookies and similar technologies to improve the browsing experience.
For further information, please consult the Cookie Policy available on the Site.

  1. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Changes will be posted on this page.

  1. Contacts

For further information about this Privacy Policy or to exercise your rights, you can contact us at:

info@govisionary.biz